Impartiality PolicyImpartiality Policy

Our commitment

Calibre is committed to carrying out all certification activities impartially. We understand the importance of impartiality, act objectively, and do not allow commercial, financial, ownership, investor, workload or other pressures to compromise certification decisions or the integrity of an audit.

How we protect impartiality

We identify and review actual, potential and perceived conflicts of interest on an ongoing basis. We analyse the threats, decide how to eliminate or minimise them, record the decisions and check that safeguards work. Where a threat cannot be controlled to an acceptable level, we will not undertake or continue the affected certification activity.

Threats may arise from financial or commercial interests, ownership and related organizations, consulting, referral or other business relationships, prior work or close familiarity, self-review or access to a client’s systems, advocacy, competition or intimidation and pressure from clients, investors or other interested parties. We consider each situation on its facts and keep an impartiality risk register.

Responsibilities

Top management is responsible for this commitment and for ensuring that impartiality takes precedence over commercial interests. Everyone involved in certification must disclose relevant relationships or pressures promptly, protect confidential information, follow assigned safeguards and raise concerns without fear of retaliation. Certification decisions are made on objective evidence and are not delegated to sales or referral interests.

Transparency and review

We make this policy publicly available. We review it at least annually and when significant changes, complaints, appeals, conflicts or other events indicate that it may no longer be adequate. Impartial stakeholders may advise on threats and safeguards, management considers and records their advice.